Returns & Exchanges

At Mask Co, we want you to be completely satisfied with your home fragrance and cleaning products. If you are not happy with your purchase, we offer a 30-day return window for all unused and unopened items.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Pack Your Items

  Securely package the items in their original packaging to ensure they are protected during transit back to our warehouse.

• 3.
  Ship the Package

  Affix the provided shipping label to your box and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.